Technical Skills
- Java
- Python
- C
- C#
- UNIX Shell Scripting
- Power Shell Scripting
- SQL
- Apache Spark
- Apache Hive
- Py-spark
- Hadoop
- TensorFlow
- VMware vSphere
- Proxmox
- Hyper V
- Apache Tomcat
- Nginx
- JBoss
- Oracle 8i/9i/10g/11g
- MS SQL server
- MySQL
- MongoDB
- SOAP
- REST
- JWT
- Windows
- AIX
- Debian Linux
- Git
- Github
Experience
IT Support Engineer @ Amazon
[ October 2025 to Present ]
- Providing high-quality on-site technical support for Amazon's corporate workforce, delivering seamless end-to-end IT services for laptops, servers, and corporate systems.
- Diagnosing, troubleshooting, and resolving specialized hardware and software issues across Windows, Mac, and Linux environments in a fast-paced, high-availability corporate setting.
Systems Support Specialist @ Computer Repair Specialists
[ June 2023 to October 2025 ]
- Diagnosed and resolved hardware, software, and network issues.
- Installed, configured, and maintained Windows and Debian servers.
- Administered MySQL/MariaDB databases and automated backup solutions.
Systems Administrator @ Commercial Bank of Ethiopia (Remote)
[ January 2019 to June 2024 ]
- Maintained 99.9% uptime for servers, networks, and storage.
- Led Oracle 11g to Exadata migration.
- Managed Tomcat, WebSphere, and JBoss servers.
Systems Engineer @ Commercial Bank of Ethiopia (Remote)
[ January 2018 to January 2020 ]
- Designed and maintained banking systems using Temenos T24, Java, Xamarin, and C#.
- Integrated APIs (SOAP, REST, XML, JSON) for seamless data processing.
- Optimized database queries and system infrastructure for improved performance.
- Developed SQL, Tableau, and Power BI dashboards for business intelligence.
- Automated workflows to reduce manual intervention and operational costs.
Education
M.S. Data Science
Institution: University of Virginia
Duration: January 2025 to May 2026
B.S. Computer Science
Institution: Rift Valley University
Duration: 2014 to 2018